Heh. Click to enlarge the screen capture.
Google’s support centre has pulled an answer to the topical question “Does Google censor search results?” Since the answer clearly stated the company “does not censor results for any search term”, and given the company’s recent foray into the lucrative Chinese search engine market, it seems fair that the internet monolith would probably want to review that particular stance and relegate the offending item to cache.
Yup, democracy is not a word you want to be flashing about when you’ve just opened a big fat Yuan bank account.
For the record, Google’s justification for agreeing to censorship of search results on Google China is, as Sergey Brin put it: “We ultimately made a difficult decision, but we felt that by participating there, and making our services more available, even if not to the 100 percent that we ideally would like, it will be better for Chinese Web users, because ultimately they would get more information, though not quite all of it.”
Chinese news website Xinhua kicks off its “China welcomes running dog lackey imperialist search engine” piece with: “By creating a unique address for China, Google hopes to make its search engine more widely available and easier to use in the world’s most populous country.”
It does, however, quickly move on to a refreshingly frank analysis of Google’s real motivation: “China already has more than 100 million web surfers and the audience is expected to swell substantially — an alluring prospect for Google as it tries to boost its already rapidly rising profits.”
Don’t be evil? Don’t make us laugh.
Talk about a PR nightmare. This is one for the books. My guess is that it’s just starting; the more I see about it, the worse I like it. My initial observation that this was good for the Chinese people is under review. And I now believe it was definitely bad for Google.
1 By myrick
Bad for Google was my thought as well. After building ‘the’ top international brand they just made a joke out of both their mission statement and motto. Plus, the China market isn’t that big. “Second biggest” internet market, maybe (if you don’t count Europe as a single entity) but it ain’t a wealthy market. heavily wired and wealthy Korea or Japan are far more lucrative. Bill Bishop has a good look at how much money they stand to make here
January 27, 2006 @ 8:11 am | Comment
2 By richard
Thanks for your link to that post on the China market! There’s a comment there that makes a point about the China market I’ve been trying to convey for years, without much success:
I really wish Americans would get a grip and realize just how small the China market is in comparison to the mythology that’s sprung up around it. I remember reading how, at a board meeting about a company’s (P&G?) plans to enter the China market with their deodorant, the CEO cried out ecstatically, “2 billion armpits!” What he didn’t say, or know, is that the Chinese generally don’t use deodorant (tell me about it – ever go shopping for it in a Chinese supermarket?) and most aren’t interested in spending their money on it.
January 27, 2006 @ 8:18 am | Comment
3 By myrick
Sigh, deodorant is almost impossible to find in Shanghai. There are things that you can do in China to make money (manufacturing for export) and things that just lose money (most goods and services for the domestic market, and forget about entertainment). The Internet may have some niche areas that can be profitable, but most of the China net companies I speak with are bleeding cash and suffering through losses with the hope that advertising or 3G will eventually pay off. “Why aren’t you in China?” may be on most shareholder’s lips, but “why are you in China?” would be a better question in many cases.
January 27, 2006 @ 9:53 am | Comment
4 By Skystreaker
My flight on Olympic Airways to Greece was a lot smellier than my flights on China Eastern.
January 27, 2006 @ 10:40 am | Comment
5 By dishuiguanyin
Oh come on, you can get deoderant in Watsons, and Shanghai has plenty of those. When I lived in Jiangxi I used to travel to Shanghai specifically to buy it, and dental floss, and cheese, and…(yeah, you get the message).
On the China market: I’ve got this half-remembered quote in my head, something along the lines of, “for three hundred years Western companies have been entranced by the riches offered by the Chinese market. The vast majority of them have been bitterly disappointed.”
Cannot for the life of me remember where I read it. Neal Stephenson possibly? The Diamond Age or Cryptonomicon? Or somewhere else?
Whoever wrote it, they had a real point.
I still think Google are taking far too much flak in the press for really not having been that evil at all. They’ve done nothing nearly as evil as microsoft or cisco, yet everybody is laying into them. This is just going to encourage American internet firms to keep all their activities in China a secret from now on, so we have to guess their motives and which deals they’ve made.
Will suggested that google were asking for it, “Don’t be evil” is just taunting people to accuse you of evil. Probably right.
January 27, 2006 @ 10:22 pm | Comment
6 By richard
As Asiapundit said, not evil, but definitely stupid. This will haunt them for years. It goes in direct contradiction to the foundations of its “Unique Value Proposition” – no evil and no censorship. It may not be clinically “evil,” but agreeing to work with the CCP to censor will be seen in the West as qualifiying. As I said, it’s no different from many companies’ policies re. China. But google can never be the same company again; they are now tarnished and will be on the offensive for a long time – whether it’s justified or not. Personally, I now feel they made a terrible mistake.
January 28, 2006 @ 4:15 am | Comment
7 By Raj
I think there’s an expression about “digging a hole” that might be appropriate?
The more google is seen to try to justify the unjustifiable, its reputation sinks lower. The sensible thing would be to come clean and just admit that sometimes it “can’t” or won’t adhere to the mission statement. But by trying to pretend it’s still “ok”, google are just pissing people off by trying to patronise them. And, GEEE, whadaya know – WE DON’T BUY IT!!!!
At this rate it will soon be regarded as just another Microsoft or Yahoo.
January 29, 2006 @ 4:31 am | Comment